// Terms of Service

Terms of Service

Effective from 18 February 2026

1. Service Provider

Josef Tarič
Business ID (IČO): 88739635
Address: Letovská 552, 199 00 Prague – Letňany, Czech Republic
E-mail: info@promptlab.cz
Not registered for VAT
Sole trader registered in the Czech Trade Register
(hereinafter referred to as the "provider")

2. Scope

These Terms of Service govern the rights and obligations of the provider and the client when providing services in the area of:

  • Training and workshops focused on artificial intelligence
  • Individual and corporate consultations
  • Video and photo content creation using AI
  • Computer and IT advisory services

3. Order and Contract Formation

A service agreement is concluded on the basis of a written or e-mail order from the client and its confirmation by the provider. The order should include:

  • Specification of the requested service
  • Preferred date of delivery
  • Client's billing details
  • Contact details

4. Prices and Payment Terms

  • Service prices are listed in the Pricing section and are valid at the time of the order.
  • The provider is not registered for VAT – prices are final.
  • Payment is made on the basis of an issued invoice with a standard due date of 14 days, unless otherwise agreed.
  • For individual training and consultations, a deposit of 50% of the price may be required.

5. Service Delivery

  • Training and consultations take place online (video call) or in person as agreed.
  • The specific date and scope of the service are agreed individually.
  • The provider undertakes to deliver the service with professional care and within the agreed scope.

6. Cancellation Policy

  • More than 48 hours before the agreed time – free cancellation
  • 24–48 hours before the agreed time – cancellation fee of 50% of the price
  • Less than 24 hours before the agreed time or no-show – full price is charged
  • The provider reserves the right to reschedule for serious reasons; in such case, the client will be offered an alternative date or a refund.

7. Complaints

Any complaints regarding the services may be submitted in writing to the provider's e-mail address, no later than 14 days after the service was provided. The provider undertakes to resolve the complaint within 30 days of receipt.

8. Liability

  • The provider is responsible for the proper delivery of the agreed services.
  • The provider is not responsible for the results achieved by the client based on the information and recommendations provided – these are educational and advisory services.
  • The maximum amount of compensation is limited to the price paid for the respective service.

9. Intellectual Property

All materials provided as part of the training (presentations, handouts, videos, code) are the provider's intellectual property and are intended solely for the client's personal use. Their distribution, copying, or commercial use without the provider's written consent is prohibited.

10. Personal Data Protection

The processing of personal data is governed by the Privacy Policy published on this website.

11. Final Provisions

  • These Terms of Service are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
  • Any disputes shall be resolved by the courts of the Czech Republic.
  • The provider reserves the right to amend these terms. The current version is always available on this page.

Last updated: 18 February 2026